Privacy FAQs

Privacy Information

Frequently Asked Questions

1.  What happens when I contact WTF?
2. What happens when I use WTF online services?
3. What happens when I comment or contribute to WTF website?
4. What happens when I subscribe to a newsletter or news alert?
5. What happens when I enter a competition by phone, text, or email?
6. Will you share my data with another organisation?

1. What happens when I contact WTF?

When you email, write to us or phone us, we may use your personal information in order to respond to your comment, complaint or question.

When you enter a WardrobeTrendsFashion (WTF) contest, we sometimes use your personal information to contact you.

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2. What happens when I use WTF online services?

When you use WTF online services, cookies record information about your online preferences. They allow us to tailor our websites to you. For example, if you have set up a WTF subscriber account, cookies will be set to ensure we can keep you logged in, until you choose to log out.

You have the ability to control what cookies are set on your device through WTF website and its pages and you can find out how to do this in Managing Cookies.

We also collect your IP address. An IP address is a unique number that allows our servers to identify your device. We use this to help us understand what content our audience is interested in, and to block disruptive users.

Registering for a WTF subscriber account
You can register for a WTF subscriber account, which allows you to comment, send pictures, videos and music, take part in quizzes and games and to personalise your favourite sites. When you register with WTF subscription, we will use your personal information to manage your registration. For example, if you need to reset your password.

Sharing WTF content
You will see embedded ‘share’ buttons on WTF web pages, these allow you to easily share content with your friends through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. WTF does not control the dissemination of these cookies and you should refer to the privacy pages on the relevant website.

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3. What happens when I comment or contribute to WTF website?

User Generated Content (UGC) is content that is produced by our audiences. UGC may include digital video and images, mobile text messages, blogging, message boards, emails and audio submissions.
We may use the information you give us to contact you in order to check your content or obtain further information about your work. We may also contact you in relation to particular projects or to seek your consent if we want to use your work for a different purpose.

When you join WTF website, (for example to contribute to a ‘comments’ page) we will use your personal information to manage your registration. For example, we sometimes need to provide you with password reminders.

Please be careful when making contributions to message boards, blogs and other services as they are visible to all users. Once you post something, you can’t remove it.

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4. What happens when I subscribe to a newsletter or news alert?

When you subscribe to a newsletter or news alert, we will use your personal information in order to provide the content to you. We may also use your personal information for marketing purposes, such as telling you about a WTF service or programme we think you might be interested in, if you’ve told us you are happy for us to do so.

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5. What happens when I enter a competition by phone, text, or email?

When you enter a competition we will use your personal information to contact you if you win and we will keep this information for as long as we need it for the competition. If you have not won, we will delete it 6 months after the competition has closed. If you entered via a premium rate number, we’re required to keep a record of your entry for 2 years.

We may also use your personal information for marketing purposes if you’ve told us you are happy for us to do so.

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6. Will you share my data with another organisation?

We may from time to time need to share your data with other organisations, when they have been contracted by WTF to provide a service on our behalf. For example, we may contract another organisation to create and distribute newsletter for us and we would need to share your email address with them along with any additional information you have supplied to help us to understand what content you might be interested in.

These third party organisations will be acting upon written instruction from WTF and they will use your data solely for the purposes of supplying a service on our behalf. They will not use your data for their own commercial purposes.

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